The good news: when I called Apple support to report a dead ATI Radeon 2600 XT, they arranged to have a replacement one ready for me to swap at the famous 24-hour Fifth Avenue Apple Store. No hassles whatsoever.
The bad news: when I left the store with the new graphics card in my hands, I had a $115 parking ticket waiting for me, on top of the $25 I’d just spent on a Zipcar to get down there.The moral: Apple good, taking the subway to Apple Store even better.
(Apple Store Fifth Avenue, Manhattan)
With the Mac’s built-in Migration Assistant, it’s easy to move all all your files and apps from your old machine to your new one. But be prepared to wait a while if you’ve got a lot of stuff; it took at least ten hours to move my files.
Update 4/26/2009: my resident Mac consultant DV tells me I should have used Firewire instead of Ethernet. Dude, where were you four weeks ago!?!
(Bklyn Blggg HQ)
I love the Apple Retail Stores, but they can be a total zoo sometimes because of the crowds. I was checking out this Macbook Air for about 30 seconds before this very aggressive woman started to hover over me as if I were taking too long and a passing middle-aged guy made a joke about how I was handling the machine too eagerly. After about another minute with the Macbook, I fled the store for the relative peace of Prince Street and let the woman and the middle-aged guy fight it out. (The woman won.)
I tried not to take the experience too personally, but I did wonder if there’s some truth to the theory that Mac users are self-centered and arrogant. Or maybe, it’s just that Apple consistently makes products that make people a little crazy, myself included.
Oh…and about the computer: it’s awesome engineering and surprisingly sturdy, but it’s not for everyone. Having said that, I can already see that there’s a 50% chance I’ll replace my beloved but aging 2004 PowerBook 12″ 1.33 with an an Air rev. B in 2009.
(Apple Store Soho, Manhattan)
You’d be wrong, though. Who can forget these classic lines?
Lunar Bureaucrat #1: Well, anybody hungry?
Dr. Floyd: What we got?
Lunar Bureaucrat #1: You name it.
Floyd: What’s that, chicken?
Lunar Bureaucrat #1: Something like that. Tastes the same, anyway. [laughter]
Lunar Bureaucrat #2: Any ham? [searches through cooler]
Lunar Bureaucrat #1: Ham…ham…ham…ham…there. [hands him the sandwich]
Lunar Bureaucrat #2: Good.
Floyd: Ah, they look pretty good.
Lunar Bureaucrat #1: They’re getting better at it all the time.
Post script: It took all the willpower I had (not to mention the fear of severe embarrassment at airport security) to keep me from taking home an M2019 blaster while visiting this store. Another customer bought two while I was there.
(Monsters in Motion, Placentia, CA)
I thought the new MacBook looked rather cheap in the photos I’ve seen, but in person it’s quite cool, especially the black one. (Though not $150 extra kind-of-cool.) Even the funny keyboard seemed usable and felt decent under the fingers. This is probably the laptop I’ll buy when I replace my beloved PowerBook G4 12″ sometime next year…unless an even smaller model comes out before then.
Help me, I cannot escape the Cult of Mac. I own a PowerBook. I own an iPod. I want to buy more Apple stuff, even though I don’t need it. A power adapter, some extra RAM, even one of those damn iPod socks — I need to buy something…
Or help you buy it. If you need assistance purchasing a Mac or an iPod, I can offer advice and probably even help you set it up if I have enough frequent flyer miles to get to where you are. Just drop me a line. You know the URL. Please do it quickly.
(Apple Store SoHo, 103 Prince St at Greene St, +1-212-226-3126, open 7 days)